Privacy Notice

What personal information does Pearsalls Embroidery collect?

To make a purchase at Pearsalls Embroidery, you are asked to provide your name, email address, billing address and delivery address. This information is stored by us securely.

How is this information used?

We do not store and therefore cannot later access any credit cards details that you give.

Will Pearsalls Embroidery disclose my personal information to anyone?

No, Pearsalls Embroidery does not pass on any personal information of its users & customers.

How does Pearsalls Embroidery prevent others from accessing my personal information?

All transmissions of personal user information and credit card details are through encrypted connections across the internet preventing unauthorised interception of your information.

Credit Card Security

To ensure the best possible security we use SagePay to gather and process your credit card details on their own servers. SagePay run security checks against the card details that you give. These procedures are here to protect both you and Pearsalls Embroidery against credit card fraud.


By contacting Pearsalls Embroidery you are consenting to pass some personal details on to Pearsalls Embroidery.

The personal information that you supply to Pearsalls Embroidery will be used for the purpose of communicating with you to fulfil any enquiry that you make to Pearsalls Embroidery.

Online Shop

By making an order with Pearsalls Embroidery you are consenting to share some personal details with Pearsalls Embroidery. The information that you supply will be used for the purpose of fulfilling your order and ensuring that we meet your expectations. We may contact you to clarify your order, to enable you to change your order or to notify you of the progress of your order. We may contact you as a follow up an order to ensure your satisfaction.


Your personal information will not be shared with any third party, other than the fact that it may be stored by our website provider, email provider and our backup provider – but this is done in a manner appropriate to UK data protection regulations.

If you wish to contact Pearsalls Embroidery about your personal data, please contact:
Carol Frieze,
Pearsalls Embroidery,
Langley Threads,
41 Celtic Way
CF62 3FT

Or phone Carol on
01446 710037 (or 44 1446 710037 from outside the UK)
or you can use the contact form on this website.