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Shipping & Returns
Your purchase will be shipped to you via the Royal Mail. If you live abroad delivery will typically be completed by your national postal service.

Our online shop assigns a cost of delivery based on the weight of your order and your delivery address.

Prices for UK delivery are:
Up to 30g: £1.75
Up to 100g: £2.00
Up to 250g: £2.75
Up to 500g: £3.50
Up to 1kg: £6.00
Up to 2kg: £8.50

Prices for EU member country delivery are:
Up to 100g: £2.50
Up to 250g: £3.75
Up to 500g: £6.00
Up to 1kg: £9.20
Up to 2kg: £15.50

Prices for delivery to countries in the rest of the world are:
Up to 100g: £3.50
Up to 250g: £5.50
Up to 500g: £9.00
Up to 1kg: £15.00
Up to 2kg: £25.00

Small Packet Rate
Due to the recent increase in the Royal Mail prices for "Small Packets" the minimum postage in this category is now £2.70 for UK/Europe and £3.50 for other destinations for weights up to 750g. This means that the Presentation Boxes which weigh only 60g incur a minimum postage charge of £2.70 or £3.50 due to the size of the box, not the weight of the package.

Returns/Refunds
If you have been sent the wrong product or if the delivered product is damaged please inform us as soon as possible. You can either reply to the email informing you of the order being despatched or calling us on 029 2063 3353 from within the UK or +44 29 2063 3353 from overseas. We will make the necessary arrangements to ensure your complete satisfaction.